For ages 21+

fbjaee Responsible Gaming

fbjaee believes gaming should be enjoyable — not stressful. Your safety and mental wellbeing are our highest priority.

Our Commitment

Why We Care About Responsible Gaming

fbjaee is a trusted online gaming platform where responsible gaming is not just a policy — it is part of our core values. We believe online gaming is a great form of entertainment, but it stays that way only when enjoyed in a controlled and mindful way.

We are committed to building a culture of responsible gaming at fbjaee alongside thousands of players in Bangladesh. Our platform includes several protective features for users — deposit limits, time-outs, and self-exclusion — which you can activate at any time of your own choosing.

Remember, responsible gaming is not a sign of weakness. It is the mark of a mindful and smart player. By using the responsible gaming tools at fbjaee, you can keep the fun lasting longer and safer.

21+
For ages 21 and above only

The minimum age to open an account and play at fbjaee is 21. We strictly prevent underage gaming. A valid government-issued ID will be required to prove your age during account verification. If anyone in your household is under age, use parental controls on your device to prevent them from accessing this site.

Protective Tools

Our Features for Your Protection

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once a limit is set, lowering it takes effect immediately, but increasing it requires a waiting period — which protects you from spending more in the heat of the moment.

Financial Control Safe

Time-Out Feature

Take a break from gaming for a set period. You can set a time-out from 24 hours up to 30 days. During this time, no deposits or games will be possible on your account. Clear your head and start fresh.

Break Peace of Mind

Self-Exclusion

If you feel gaming is getting out of control, use the self-exclusion tool. You can suspend your account from 6 months up to permanently. During a self-exclusion period, no promotional or bonus notifications will be sent to you.

Lasting Protection Emergency Option

Gaming History and Limits

View a complete history of all your gaming activity, deposits, withdrawals, and wins and losses. Analyse your own patterns and adjust your limits as needed. Transparency is the first step toward responsible gaming.

Transparency Tracking

24/7 Support

If you have any concerns or questions about gaming, fbjaee's live chat support is available in Bengali seven days a week, twenty-four hours a day. Our support team is always ready to guide you in the right direction.

Live Chat In Bengali

Account Verification and Security

Every account is verified to confirm the user is of legal age. SSL encryption and a secure login process keep your personal information and funds safe.

SSL Encryption
Warning Signs

Recognise the Signs of Problem Gaming

Gaming is entertainment — but it can sometimes become a habit. If you notice the signs below, be cautious and seek help:

  • You are spending more time or money than you intended
  • You keep playing to try to win back money you have lost
  • You cannot stop gaming or feel restless when you try
  • Time with family, friends, or work is being taken up by gaming
  • You are lying about or hiding your gaming
  • You continue gaming even when facing financial difficulty
  • You feel anxious or angry when you are not playing
Self-Assessment

Ask Yourself

Am I playing in a controlled way?

Before each gaming session, ask yourself — what is my budget for today and how long will I play? Setting and sticking to the answers to these two questions keeps gaming entertaining.

Is gaming affecting my life?

If gaming is having a negative effect on time with family, work, health or finances, seek help immediately. That is not weakness — it takes courage.

Am I treating winning as my goal?

Remember, gaming is a form of entertainment spending. Winning is enjoyable, but losing is also a normal part of it. If you play only to win, that is not healthy gaming.

How to Activate

Steps to Activate Protection Features

1

Log in to your account

Log in to your account at fbjaee. Click the "fbjaee Login" or "fbjaee Casino" link in the top navigation menu.

2

Go to account settings

After logging in, go to the account settings menu. Look for the "Responsible Gaming" section there.

3

Choose your preferred limit

Deposit limit, time-out or self-exclusion — choose the option that suits your needs and set the amount or duration of the limit.

4

Confirm

Confirm your choice. Lowering a deposit limit or activating a time-out will take effect immediately.

5

Notify the support team

If you have any trouble or need more help, contact our 24/7 live chat support. Our team is always ready to help in Bengali.

Healthy Gaming

Best Practices for Responsible Gaming

Set a budget

Before you start playing, decide the maximum amount you are willing to spend. If you reach that limit, stop playing for the day.

Stick to a time limit

Set a maximum time for each session before you start. Use a timer and take a break when time is up.

Do not play on impulse

Avoid gaming when you are angry, frustrated or stressed. Play with a clear head and for entertainment.

Keep other forms of entertainment

Balance your time between gaming and family, friends, reading or sports rather than making gaming your only source of entertainment.

Support

Need Help? We Are Here

If you are experiencing any problems with gaming, do not try to handle it alone. The fbjaee support team is always by your side.

Asking for help with responsible gaming is a brave step. Our trained support team fully protects your privacy.

  • 24/7 live chat support — in Bengali, any time
  • Email: [email protected]
  • Complete privacy guaranteed
  • Full support in Bengali

Instant Support

Contact our live chat now to set gaming limits, self-exclude or close your account.

If you feel that gaming is negatively affecting your life or someone you know, take action today without delay.

Frequently Asked Questions

Questions and Answers on Responsible Gaming

Log in to fbjaee and go to the "Responsible Gaming" section in your account settings. There you can set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately. If you need help, contact our 24/7 live chat support.

The duration of self-exclusion depends on the time period you choose. Options range from a minimum of 6 months to permanent exclusion. To reactivate your account after the period ends, you will need to contact the fbjaee support team and complete a required waiting period.

Yes, any funds in your account remain completely safe during a time-out or self-exclusion. You will be able to log in normally once the time-out ends. However, playing games or making new deposits will not be possible during the time-out period.

The minimum age to open an account and play at fbjaee is 21. A valid government-issued ID is required to verify your age during account verification. There is no way for anyone under age to open an account.

Contact fbjaee's 24/7 live chat support in Bengali. Our trained support team will help you set deposit limits, time-outs or self-exclusion. You can also reach us by email: [email protected].

Using deposit limits or a time-out will not affect your existing bonus balance. For details on what happens to bonuses during self-exclusion, please contact the support team. Remember, your mental wellbeing matters far more than any bonus.

Enjoy Safely

Play responsibly at fbjaee. Cricket betting, slots or live casino — all games are for entertainment. Keep your budget and time in check and enjoy the fun.